PRIVACY POLICY

This Privacy Policy explains how your personal data is collected, used, and protected when you visit and interact with the melvflow website. The website is owned and operated by Melanie Vandevenne, who acts as the data controller for your personal data.

By using the melvflow website, you acknowledge that you have read and understood the terms of this Privacy Policy. Please take the time to review it carefully.

Personal information we collect:

We collect two types of information when you visit the melvflow website:

A. Automatically Collected Information (Device Information):

• When you visit the website, certain information is automatically collected about your device, including:

  • Your IP address

  • Web browser type

  • Device type and operating system

  • Referring websites and search terms

  • Pages you visit on the website

  • Time and date of access

  • Information about cookies installed on your device

This information is used to improve website performance, analyze usage patterns, and protect against potential misuse (e.g., fraud or abuse).

B. Personal Data You Provide:

• When you make a booking, contact me, or sign up for newsletters, I collect personal data such as:

  • Full name

  • Email address

  • Phone number

  • Address (if relevant for your booking or communication)

  • Payment details (only when processing a transaction)

Additionally, I provide an optional text box where you can share health-related information (such as injuries, medical conditions, or specific needs) if you choose to do so. This information is not mandatory and is only collected if you voluntarily provide it. By entering your health-related information, you consent to the processing of this sensitive data for the purpose of tailoring the service (e.g., adjusting the yoga class or tarot session to meet your needs). I will handle this data with the utmost confidentiality.

Why do we process your data?

I process your data for the following purposes:

• To manage bookings and provide the services requested (e.g., yoga classes, tarot sessions).

• To communicate with you about your bookings and any updates or changes.

• To process payments for services.

• To comply with legal obligations (e.g., tax and accounting purposes).

• To analyze website usage to improve functionality and prevent misuse.

Legal Basis for Processing Your Data:

Under the General Data Protection Regulation (GDPR), the legal basis for processing your personal data depends on the specific context of its collection:

• Contractual Necessity: For processing your data in connection with providing services (e.g., fulfilling your booking).

• Legitimate Interests: For improving the website and protecting against fraud or abuse.

• Consent: For marketing communications (e.g., newsletters), if you opt-in.

If you provide health-related information, the legal basis for processing such sensitive data is explicit consent. By voluntarily entering health-related data, you consent to the collection and use of that information in line with this Privacy Policy. You can withdraw your consent at any time by contacting me at melvflow@outlook.com.

Your Data Protection Rights:

As an individual in the EU, you have the following rights related to your personal data:

• Right to Access: You can request a copy of your personal data.

• Right to Rectification: You can ask me to correct or update any inaccurate information.

• Right to Erasure: You can request that I delete your data, subject to any legal or contractual obligations.

• Right to Restrict Processing: You can ask me to limit the way I use your personal data in certain circumstances.

• Right to Data Portability: You can request your personal data in a commonly used format to transfer it to another service provider.

• Right to Object: You can object to certain types of data processing, such as direct marketing.

• Right Not to Be Subject to Automated Decision-Making: You can request not to be subject to automated decisions, including profiling, if applicable.

To exercise any of these rights, please contact me at melvflow@outlook.com.

Transfers of Data Outside the EU:

Your personal data may be transferred to countries outside of the EU/EEA, such as the United States or Canada, if needed to process your requests or fulfill bookings. If such transfers occur, I will ensure that they comply with the GDPR through safeguards such as Standard Contractual Clauses.

Cookies and Tracking Technologies:

We use cookies on this website to enhance your experience and to analyze site traffic. Cookies are small text files placed on your device when you visit our website. They allow us to recognize your device and collect information about how you use the site, such as pages viewed and actions taken.

We use Google Analytics to collect data about how visitors interact with our website. These cookies help us understand user behavior, improve site functionality, and enhance user experience. These cookies collect anonymous data and do not identify individual users.

Consent and Control
By using this website, you consent to the use of cookies as described in this section. You can manage your cookie preferences at any time by adjusting your browser settings to block or delete cookies. However, please note that disabling cookies may impact your experience on our site.

For more detailed information about cookies and how to manage them, please refer to our Cookie Policy.

Links to Other Websites:

The melvflow website may contain links to external websites not owned or controlled by me. I am not responsible for the privacy practices or content of such third-party sites. Please review their respective privacy policies before sharing any personal information.

Data Security:

I take reasonable measures to secure your personal data from unauthorized access, use, or disclosure. This includes technical, administrative, and physical safeguards. However, please be aware that no method of electronic transmission or storage is entirely secure, and while I strive to protect your data, I cannot guarantee its absolute security.

Legal Disclosures:

I may disclose your personal data if required to do so by law or if I believe such action is necessary to:

• Comply with legal obligations (e.g., responding to a subpoena or request from a government agency).

• Protect my rights, safety, or property, or the safety of others.

• Investigate fraud or respond to a legal request.

Changes to This Privacy Policy:

I may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will apply from the date of publication.

Contact Information:

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact me at:

Email: melvflow@outlook.com